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IoT Platform
After‑Sales Service
UPIoT provides 24/7 multi-channel after-sales support backed by professional customer service and technical operations teams. By integrating global connectivity resources, we deliver fast, reliable, and efficient support, including issue resolution, technical consultation, and full-lifecycle service to ensure stable business operations.
After-sales Service System
Service Competence
Software Technology
Conduct pre‑sales testing for products & solutions based on client business requirements, including function validation, scenario adaptation and technical solution support to ensure smooth project go‑live.
Network Technology
Provide remote diagnosis, on‑site technical support and professional training for customers and partners. Rapidly identify and resolve connectivity & communication anomalies.
Hardware Technology
Provide client‑side network consultation, terminal device commissioning and troubleshooting services, assisting in resolving issues related to device onboarding and operational stability.
Customer Support
Offer services including product consultation, business modification, SIM replacement, account cancellation, recharge & suspension protection. Continuously address clients’ daily operational demands.
Product Center
Shanghai Headquarters
Shenzhen Branch
Beijing Branch
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UPIoT WeChat
Shanghai Cybersecurity Record No.31010402335833